Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account
- Birth Data: Date, time, and place of birth for generating astrology reports
- Payment Information: Payment details processed securely by our payment partners
- Usage Data: Information about how you use our services
2. How We Use Your Information
We use the information we collect to:
- Generate personalized astrology reports
- Process payments and manage your account
- Send transactional communications
- Improve our services and develop new features
- Protect against fraud and unauthorized access
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
5. Third-Party Services
We may share your information with third-party service providers who assist us in operating our platform, including:
- Payment processors for secure transactions
- Cloud hosting providers for data storage
- Analytics services to improve our platform
These providers are bound by confidentiality agreements and may only use your information to perform services on our behalf.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Withdraw consent at any time
7. Cookies
We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences and understand how you use our services.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@vishvaloka.com
Address: Vishvaloka Avenue, Panampilly Nagar, Kochi, Kerala, India - 682036