Refund & Cancellation Policy

1. No Refund Policy

At Vishvaloka, we maintain a strict no-refund policy for all purchased astrology reports and services. Once a report is generated, no refunds will be provided.

2. Reason for No Refunds

Our no-refund policy exists because:

• Custom Generation: Each astrology report is uniquely generated based on your specific birth data and inputs. These personalized reports cannot be resold or reused.
• Resource Consumption: Generating your report involves significant computational resources including AI credits, server processing, and data analysis costs that are incurred immediately upon generation.
• Instant Delivery: Reports are delivered digitally and instantly, making it impossible to "return" the service.

3. Before You Purchase

We encourage you to:

• Review the free preview of your report before purchasing the full version
• Ensure all your birth data (date, time, place) is accurately entered
• Read the service description carefully to understand what is included
• Contact us with any questions before making a purchase

4. Exceptions

We may consider exceptions only in the following rare circumstances:

• Technical Failure: If our system failed to generate or deliver your report due to a technical error on our end
• Duplicate Charges: If you were charged multiple times for the same report due to a payment processing error

In such cases, please contact us within 24 hours of the issue with relevant details and proof.

5. Cancellation

Since reports are generated and delivered instantly upon payment, there is no cancellation window. The service is considered rendered immediately upon successful payment.

6. Contact Us

If you believe you qualify for an exception or have questions about this policy, please contact us at:

Email: info@vishvaloka.com
Address: Vishvaloka Avenue, Panampilly Nagar, Kochi, Kerala, India - 682036