Legal

Terms & Conditions

Please read these terms carefully before using our website or services.

Effective Date: 23 March 2026  |  Last Updated: 23 March 2026

1. Acceptance of Terms

By accessing and using the Vishvaloka Assisted Living website ("vishvaloka.com"), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. About Vishvaloka — Lifetime Lease Model

Important: Vishvaloka Assisted Living operates on a Lifetime Lease Model. Membership at Vishvaloka does not constitute a sale or purchase of real estate property. It grants the member a right to occupy a designated residence unit for the duration of their lifetime, subject to the terms of the Lease Agreement.

Vishvaloka is not a real estate development project governed by RERA and is instead an assisted living community operated by C R Balakrishnan Memorial Foundation, a registered trust/foundation.

3. Website Usage

When using our website, you agree to:

  • Provide accurate and truthful information in all forms and communications.
  • Use the website only for lawful purposes and in accordance with these terms.
  • Not attempt to gain unauthorised access to any part of the website, server, or database.
  • Not reproduce, distribute, or commercially exploit any content from this website without prior written consent.

4. Lead Forms & Communication Consent

By submitting an enquiry form on our website, you consent to be contacted by Vishvaloka team members via phone, email, WhatsApp, or SMS for the purpose of sharing information about our residences, membership plans, and community updates. You may withdraw this consent at any time by contacting us at living@vishvaloka.com.

5. Intellectual Property

All content on this website — including text, images, graphics, logos, videos, and design elements — is the intellectual property of C R Balakrishnan Memorial Foundation or its licensors. Unauthorised use, reproduction, or distribution is strictly prohibited and may result in legal action.

6. Pricing & Availability

All pricing, availability, and membership plan details mentioned on the website are indicative and subject to change without prior notice. Final pricing and terms will be as per the executed Lease Agreement between the member and Vishvaloka.

7. Limitation of Liability

To the maximum extent permitted by applicable Indian law:

  • Vishvaloka shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of this website.
  • We do not guarantee uninterrupted or error-free access to the website.
  • Information on this website is provided for general informational purposes and does not constitute professional, medical, legal, or financial advice.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party sites. Visiting external links is at your own risk.

9. Governing Law & Jurisdiction

These terms are governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala, India.

10. Amendments

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated terms.

11. Contact Us

C R Balakrishnan Memorial Foundation

(Operating Vishvaloka Assisted Living)

Email: living@vishvaloka.com

Phone: +91 94004 49611

Address: Edakkattuvayal, Ernakulam, Kerala, India

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